Privacy Policy

18C AI Platform

Last Updated: November 11, 2025

This Privacy Policy outlines how 18C Partners LLC (“18C,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you access or use the 18C AI Platform (“the Platform”), including our website, platform, and any related offerings (collectively, the “Services”). By accessing the Platform or using any Services, you agree to the terms of this Privacy Policy.

By continuing to use the Platform, you agree to this Privacy Policy. If you do not agree with this Policy, please do not provide us with any personal information and immediately cease use of the Platform.

We operate the Platform for the purpose of connecting job seekers to companies looking to fill their roles.

INFORMATION WE MAY COLLECT

18C may collect both personal and non-personal data directly from you and automatically through your use of the Services. This includes, but is not limited to:

  • First name, last name, email address, mailing address, phone number, and other contact information;

  • Billing and payment details (processed via third-party providers);

  • Login credentials and account activity information;

  • IP address, browser type, device information, and geographic location;

  • Information collected through cookies and tracking tools; and 

  • Uploaded content such as your resume, cover letter, and application materials.

HOW WE USE YOUR INFORMATION

The information we collect may be shared with companies seeking to fill role(s) including

  • Sharing the information with 18C to assess your suitability for the role;

  • Processing information via our AI chatbot to match you with roles within our database including text input and voice input;

  • Delivering educational content and Services;

  • Maintaining your user account and tracking your progress;

  • Responding to your support inquiries;

  • Providing updates to keep you informed about the interview process and promote additional opportunities;

  • Sending promotional messages (you may unsubscribe from promotional emails at any time);

  • Ensuring compliance with platform usage terms; and

  • Analyzing engagement to improve our Services.

By using the Platform you explicitly provide your consent for 18C to share your personal data with third parties for the purpose of connecting you with potential employers.

OUR USE OF ARTIFICIAL INTELLIGENCE

The Platform uses artificial intelligence (“AI”) tools to enhance the quality, efficiency, and relevance of job matching and related services. By using the Platform, you acknowledge and agree that AI technologies may be used to analyze information, identify potential matches, and improve overall system performance.

AI tools operate under 18C’s supervision and are subject to human review. No hiring, employment, or eligibility decisions are made solely by automated means.

AI outputs depend on data and algorithmic inputs and may occasionally contain inaccuracies, omissions, or speculative (“hallucinated”) information. You are solely responsible for verifying any AI-generated information or recommendations before relying on them. 18C disclaims all liability for decisions or actions taken in reliance on AI-generated outputs.

18C uses only vetted AI vendors bound by confidentiality and data-protection obligations. Candidate data is not used to train external or public AI models.

We may modify, suspend, or discontinue any AI-assisted feature at any time to comply with evolving legal, ethical, or technical standards.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking tools to provide functionality and enhance your user experience. Cookies allow us to remember your login, personalize your dashboard, and collect usage analytics. 18C does not use third-party advertising cookies. You may adjust your browser settings to disable cookies, although this may affect the functionality of the platform.

THIRD-PARTY SERVICES AND INTEGRATIONS

We partner with third-party service providers to facilitate the Platform and provide services. These services may include but are not limited to: Elevenlabs, GoDaddy, Squarespace, softr.io, Zoom, Slack, Airtable, Stripe, MailerLite, Zapier, Metaview, Dropbox Sign, and Google Workspace.

Each third-party provider maintains its own privacy policy, and 18C is not responsible for their data-handling practices. We encourage you to review their policies before providing any information.

SECURITY MEASURES

We store all Personal Data on secure, U.S.-based servers and use commercially reasonable, industry-standard technical and organizational measures to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include encrypted payment gateways; encryption of data in transit and at rest; role-based access controls and confidentiality obligations for employees; secure, regularly updated software infrastructure; monitoring for suspicious activity; and multi-factor authentication where applicable.

However, no system can be guaranteed to be 100% secure. To the fullest extent permitted by law, we are not responsible for any unauthorized access to or use of our Services that is beyond our reasonable control. You are responsible for maintaining the confidentiality of your account credentials and for immediately notifying us of any suspected unauthorized use of your account or security breach.

INFORMATION FROM MINORS

The Platform and its Services are intended for adults 18 years and older. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

DATA RETENTION

We retain Personal Data only for as long as necessary to provide our Services; comply with applicable legal, tax, accounting, and regulatory obligations; enforce our agreements; and resolve disputes. When Personal Data is no longer required for these purposes, we will securely delete, anonymize, or de-identify it in accordance with applicable laws.

If you request deletion of your Personal Data, we will honor your request unless retention is required for our legitimate business interests (such as fraud prevention or security), to comply with a legal obligation, or to establish, exercise, or defend legal claims. Backups and archived copies may be retained for a limited additional period consistent with our data retention and disaster recovery policies.

INTERNATIONAL DATA TRANSFERS

If you are accessing the Platform from outside the U.S., your data will be transferred to and stored in the United States. By using the Services, you consent to this transfer. 

GDPR - PRIVACY RIGHTS

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You may request a copy of the personal data we hold about you.

  • Right to Rectification: You may request correction of inaccurate or incomplete data.

  • Right to Erasure: You may request deletion of your data where legally permissible.

  • Right to Restriction: You may request restricted processing under certain circumstances.

  • Right to Data Portability: You may request transfer of your data to another service.

  • Right to Object: You may object to certain processing, including for direct marketing.

To exercise any of these rights, email us at team@18cpartners.com and we will respond within thirty (30) calendar days.

CCPA/CPRA - PRIVACY RIGHTS

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what categories and specific pieces of personal information we collect and disclose;

  • Request deletion of their personal information;

  • Opt out of the sale or sharing of their personal information - 18C does not sell your data;

  • Correct inaccurate personal data;

  • Limit use and disclosure of sensitive personal information to the extent applicable;

  • Not receive discriminatory treatment for exercising these rights.

To exercise these rights, email us at team@18cpartners.com.

DATA BREACH POLICY

If we discover a breach of security that results in the unauthorized access to, or disclosure of, your Personal Data, we will investigate promptly and notify you as required by applicable law. Our notice will describe the nature of the breach, the types of information affected, the steps we are taking to mitigate or prevent further harm, and any recommended actions you may take to protect yourself.

We also report breaches to regulators or authorities when required and cooperate with any investigations. While we take commercially reasonable security measures to protect your information, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date above. Continued use of the Services after such changes indicates your acceptance of the revised policy.

CONTACT US

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please email us at team@18cpartners.com.